Writing a Book

In Brazil, they say that before a man’s life is complete, he should do three things; start a family, plant a tree, and write a book. It wasn’t until recently that I realized why Brazilian men live up to this mantra – those three things give a man legacy that lasts beyond his lifespan.


Just like planting a tree, writing a book provides legacy

When we think about writing a book, we often only visualize the tip of the iceberg – that is, the ultimate feeling of accomplishment gained from holding a paperback with your name written across the front. But what lies below the surface is far more profound.
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Posted in Life

Create Your Own Culture

If at any point in the past few years you asked me what my idea of a dream lifestyle would look like, I would have told you that for me it would be something like this…

It would involve living in several different countries each year, working in cafes from a laptop, meeting inspiring people on a regular basis, and building useful things that people appreciate. I love eating at restaurants and trying new food, so I’d like to make that something I do at least 3 or 4 times a week in my ideal lifestyle. No billion pound saving accounts, no mansions, just a simple but interesting lifestyle that keeps me learning and surrounded by great people.


Sitting at lunch today, I realised I’m living my dream lifestyle

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Posted in Life, Travel, culture

Destroying My Comfort Zone, Again.

Tomorrow I’m leaving the UK to spend ten months living in Australia, New Zealand, Fiji and Hawaii. Out of the many reasons that are making me ecstatic even thinking about the year ahead, the thing i’m most excited about is destroying my comfort zone, again.

In 2011 my new year’s resolution was to take a huge step out of my comfort zone – I succeeded – I jumped out of an aeroplane from 13,000ft, wrote and published a book, spoke at a several major conferences, drove my favourite car around a racetrack, faced my fears and got a tattoo, and moved out to live in a new place. All of those things scared the hell out me.
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Posted in Life, Travel

Improve Your Strengths, Not Your Weaknesses

In the Western world, we’re brought up with the mentality of building on our weaknesses rather than our strengths. Am I the only one who feels that that’s a bit backwards?

If a kid at school sucks at French, the teacher will make them do more French until they’ve got the hang of it, regardless of whether that kid wants to learn French or not. When you’re forced to work on the things you dislike doing or you’re not passionate about, your outcome is at best average and people don’t get to see you in your best light.

A few weeks ago I was having a chat with my friend Rob about this and he told me a story about a girl who was troublesome at school – she had terrible grades and was disruptive in class. The school invited her parents in, and eventually the parents met with a psychiatrist to find out what the problem with their kid was.
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Posted in Education, Life

What I’ve Learnt About Pricing and Value from Selling eProducts

If there’s one thing I’ve learnt from selling information products, it’s that customers can be a pretty irrational bunch when it comes to interpreting value and price.


Image Credit: Santos

Three of the most profound things that i’ve learnt about value over the years are:

1. People are crap at differentiating value from price.

2. The more time or money a customer invests in a product, the more value they’ll get out of it.

3. Value is 100% psychological – it’s a feeling, not a thing.

How Selling £50 Contracts at £0.99 Taught Me That People Can’t Differentiate Value from Price.

Generally speaking, we assume that the more expensive a product is relative to other similar products, the more quality or value we are buying. In most instances this is a safe assumption (as the old adage goes ‘you get what you pay for’), but it also means that sometimes we’re tricked into buying overpriced products because we believe that they are better than the cheaper alternatives, when they’re not.
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Posted in Business

Respond to Everyone

Ever since I read Predictably Irrational, I’ve been amazed at how true it is that ‘the busier a person is, the better they are at answering e-mails’. The thing is, it’s not being busy that prevents people answering emails, it’s their attitude towards their inbox that counts.


You never know how much your response might mean to someone

Several days ago I emailed Derek Sivers asking whether he had any advice on what to see when I’m in Singapore next month – he responded to me straight away. Derek is one of my biggest inspirations as an entrepreneur, speaker and writer, and so his response meant the absolute world to me.
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Posted in Business

Listening > Talking

The value of a conversation is often greater for the person listening, because listening allows you to learn something new, whereas talking only gives you an opportunity to regurgitate the things you already know.

The trouble is that talking about ourselves and the things we enjoy makes us happy, which makes us crave the need to talk, and talk, and talk. Another way of looking at this is that by giving others the opportunity to talk about themselves we make them happy, whilst giving ourselves an opportunity to learn new information.

When we make someone happy, they often give us a smile. Smiling is highly contagious and releases the same amount of stimulating hormones in our bodies as picking up a wad of £20,000 according to research by Ron Gutman. What I’m saying is that if you make the person you’re with happy, you both get a huge boost of feel-good hormones.

This isn’t just the case in the real world.

Just like in real life, the benefit of entering the social web and participating in conversations as a brand or individual is as much about listening to what’s being said as it is about talking.

Let me demonstrate with a few examples…
My favourite time of the year is approaching (Christmas), and naturally, lots of brands are trying to talk about their Christmas products on the social web in the hope that people will buy from them.

But who’s listening to the tweets that tell us that people are happy to pay 4x as much money for handmade Christmas cards? Which brands are monitoring the hashtag #primaryschoolmemories which is currently trending and largely talking about Christmas cards? Which brands have social web trend monitoring in place to tell them that Christmas cards peak in number of searches on December 3rd-6th every year, but are a dying trend online, despite still being popular in Austrailia and South Africa?

I don’t think there are too many brands doing this. A few searches on the social web back me up.

Surely, it’s almost undisputable to say that for a company who sells Christmas cards, an hours worth of listening on the social web and creating actionable research around that product or market is more insightful and valuable than an hours worth of scheduling promotional tweets.
To sum this up, whether you’re a brand or an individual, online or offline, listening is more valuable to you than talking. Sure, it’s harder to measure and you’re going to have to action the insights you find, but that’s an opportunity to innovate and advance.

Posted in Uncategorized

Who Should Represent Your Brand on the Social Web?

This post originally appeared on State of Search

Given that engaging on the social web can benefit your brand’s marketing, recruitment, PR, sales, customer service, and other departments, the question of ‘who should manage and represent your brand on the social web?’ will inevitably arise. The answer is, all of them.

I believe that all employees with a passion and interest in representing the brand should be encouraged to. Utilising the expertise and networks of the people within your business is incredibly valuable when it comes to engaging on the social web and is not something that can be easily outsourced.

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Posted in Uncategorized

What Motivates People to ‘Plus one’?

Today I’ve been trying to find out what motivates people to hit the plus one button, and based on several conversations I’ve had with plus-one’rs I’ve concluded that there are four primary motivations behind why people ‘plus one’ content:

  • To share & recommend information with their followers on Google Plus and Google search
  • To bookmark content for future reference
  • To have their name & face pop up next to content (personal branding)
  • To increase sales and traffic through increasing rankings, click through rates and conversion rates.

The latter motivation only really concerns people who ‘plus one’ their own content, so if we were to ask ‘what motivates people to plus one other people’s content’ there are only three key motivations – to share and recommend, to increase personal branding or to bookmark.

That said, my gut feeling is that the majority of ‘plus ones’ outside of the Google Plus network are driven by people with a vested interest in promoting their own content – I cannot prove it, but I did run a poll that suggested that trend might be true (although based on a small sample size).

It could be said that if you don’t use G+ as a bookmarking tool or to share content with your followers, your +1s are probably a form of self-promotion. I’d be interested in hearing any counter arguments against that statement in the comments.

For me personally, I prefer to use automated services like Trunk.ly to aggregate and bookmark the content I like, and I don’t have a particularly engaged audience on Google+, so the benefits for me +1ing a page are very minimal, other than marketing benefits and helping people within my circles find great content when they search, of course.

Can any web page get naturally +1’d?

Ask yourself, what might influence someone to ‘plus one’ a page like this or the one below?

This type of page does not lend itself naturally to being shared, therefore the most likely motivation for someone who does not have a vested interest in increasing the page’s visibility online is to bookmark it for future reference.

Highly searched-for useful services also attract +1’s. In this case, the benefits tend to be either for personal branding reasons or to help people in your circles find better content when they search for related services in the future.

If there’s anything I’ve missed or if you can think of other reasons why people plus one content, I’d love to know!

A big thanks to Mike Essex, Pritesh Patel, James Carson for sharing ideas!

Posted in social media

Everything I Know About Effective Blogger Outreach

Early this week I wrote a blog post on the SEOptimise blog giving away everything I know about effective blogger outreach. For those of you who missed it, here’s a summary and link to the full post.

Image Credit: ekai

What I Learnt About Blogger Outreach From Marketing Get Noticed

A 5 second meeting in person is worth 100s of e-mails

When contacting high-profile bloggers, a five second in-person introduction has an incredible impact on increasing the likelihood of that blogger helping you out. Busy people tend to use ‘filters’ to manage their time efficiently, and one of the major filters that busy people use is ‘have I met this person in real life?’

I cannot emphasise enough how beneficial it is to attend blogger conferences as a means for improving your outreach campaigns. Second to this, a simple tweet telling the person that you dropped them an e-mail seems to significantly improve response rates as it suddenly presents you as a real person in their world. Being ‘real’ to someone outside of their inbox is effective for outreach.

Scalability is awesome IF combined with quality & selectiveness

It’s common sense that sending 100 e-mails is more effective than sending 10 e-mails, but there are two other parts to this equation: quality + selectiveness.

E-mailing 100 bloggers is pointless if your product or offering isn’t good enough. The key to getting a good response rate in an outreach campaign is to give the blogger an irresistible offering. I personally like to sit down with a pen and paper before writing an e-mail campaign and list every possible benefit that I can offer to the blogger, so that my e-mail naturally becomes focused around them and not what I want.

Also, being selective can be very beneficial. Rather than e-mailing 100 Average Joe blogs, could you use the time spent contacting them to get featured on five or six major blogs that would then influence 500 bloggers to write about your product? If your product or offering is awesome, you should be able to get featured by high-profile bloggers.

Picking up the phone is the most effective way to get what you want

A pretty simple concept that I’ve talked about before; a phone call can sometimes take a little bit longer than an e-mail, but it gives you the ability to adapt to the blogger’s immediate response, which is not something you are able to do over e-mail.

If a blogger doesn’t have a phone number listed, I’d recommend dropping them a tweet asking if it’s okay to get in touch by phone with them.

Busy people are better at time management

I remember reading an interesting concept in the book Predictably Irrational, which suggests that busier people tend to be better at responding to e-mails. The theory behind this is that busy people tend to be better at time management and actioning opportunities.

When contacting people for pre-publication reviews of Get Noticed I was shocked to see the first replies come in from CEOs of major corporations and various New York Times Best-Selling Authors.

Don’t be afraid to contact the A-list bloggers just because they’re ‘out of reach’, you’d be surprised at how accessible they are.

What I Learnt About Blogger Outreach From Writing Get Noticed

Be in the right place at the right time, all the time

One of my favourite chapters in Get Noticed is ‘How to Be in the Right Place at the Right Time, All The Time’. Most of us assume that when we we’re supposedly in the right place at the right time, it was a stroke of luck. There is in fact more science and probability at work than we might immediately recognise. Lets break it down:

  • You were prepared either subconsciously or consciously with specific and clear objectives about the type of person you wanted to meet.
  • You were both in the same place (either geographically, or virtually)
  • You were perceptive enough to make the connection with them.

The first step to being in the right place at the right time, is knowing exactly what that place is. Who are the people you are trying to meet and where do they spend their time? If the answer is tech bloggers, then analyse where tech bloggers spend their time and be there. Attend technology conferences and meet-ups, write for the blogs they read, spend time in the cities notorious for tech blogging.

Being in that place ‘all the time’ requires you to analyse how your time is spent and replacing the ‘unsociable’ hours with sociable hours. I met a lot of great people by being ‘in the right place at the right time’ whilst writing Get Noticed by writing the book in cafés and restaurants (a sociable venue) rather than in a home study or office (an unsociable venue).

Broadly speaking, there are three main categories for how we spend our time: at work, at home, at hobbies. Working out how you distribute your time in each category and finding ways to make each aspect more ‘sociable’ can increase your odds of meeting more of the people who will help you.

Understand and be sensitive to a blogger’s accessibility

Just like celebrities, bloggers are both accessible and inaccessible in different places. Understand where it is that bloggers are most accessible and use that channel to cut through the competition and get their attention.

My experience has shown me that e-mail is relatively ineffective when contacting high-profile bloggers, when compared to Twitter and attending conferences, which are both channels where bloggers tend to be far more receptive.

Some bloggers will openly state on their blogs how they like to be contacted, some will consciously or subconsciously design their site in a way that pushes you towards their preferred channel of communication (i.e. if they have their Twitter link or phone number at the bottom of every post and only a fairly hidden link to their e-mail on one page, you’re probably best contacting them via Twitter or telephone!)

Utilise your existing network

When you do things for altruistic reasons it makes you feel genuinely good about yourself, especially if you’ve helped out a friend. Utilising your existing network is a powerful way to reach bloggers if your current network is likely to know the sort of people you need to meet. Those of you who follow me on Twitter will know that I ask for a lot of virtual introductions to new people who are relevant to what I’m doing. This works amazingly well, as I always link to those who help me out as well as those who I virtually meet in the blog posts that I write.

If you need to meet sport bloggers, send a few e-mails to your friends or send out a tweet to see if anyone can help you out – don’t feel like you’re burdening your network, you’re not, in fact you’re helping them, too.

Be likeable, genuine, and understand a blogger’s motivations

I receive a fair number of outreach e-mails to my personal website e-mail accounts, and the #1 reason why I don’t reply to some of them is because they’ve forgotten to mention or outline what the benefit is to me.

Why should I waste half an hour helping someone I’ve never met increase their rankings and profile by blogging about them? There are plenty of reasons, such as: it gives me extra content, I could receive affiliate commissions, a free product to test, promotion from their company’s social media accounts or an invite to an exclusive webinar, but they rarely mention my motivations.

Also, remember that only 7% of communication between humans is ‘what you say’, 93% of what you say is non-verbal communication, which means that if you’re e-mailing someone, 93% of your communication is lost in translation as the recipient cannot see your body language, facial expression, and to some extent, tone.

This means that you need to make ‘what you say’ compensate for the lack of non-verbal communication by ensuring that your tone is likeable and that the core message to your e-mail is genuine and honest.

Posted in social media
Marcus is an author, speaker, & entrepreneur currently travelling the world, building projects that explore why people do what they do.

To learn more about Marcus and his projects click here.

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